Effective Date: April 3, 2025
Welcome to Veva Jewel. By accessing or using our website (www.vevajewel.com), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. General Information
These Terms apply to all visitors, users, and customers of Veva Jewel. By using our site or purchasing from us, you agree to these terms and our Privacy Policy. If you do not agree, please do not use our website.
2. Product Information
We aim to provide accurate product descriptions, pricing, and images. However, colors and appearance may vary slightly depending on device screens or lighting. All product dimensions and weights are approximate.
We reserve the right to modify or discontinue any product without notice.
3. Orders & Payments
All orders are subject to availability and confirmation.
Prices are listed in INR (₹) and may change without notice.
We accept various secure payment methods, including credit/debit cards, UPI, and digital wallets.
Custom jewelry orders may require advance payment or deposits.
4. Shipping & Delivery
We offer domestic and international shipping.
Delivery timelines are estimates and may vary due to external factors.
Shipping details, including tracking, will be provided via email after dispatch.
5. Returns & Refunds
We offer a 30-day return policy for unworn, undamaged items in original packaging.
Custom-made jewelry is non-returnable, unless there is a manufacturing defect.
To initiate a return, please contact us with your order details.
6. Lifetime Warranty
We proudly offer a Lifetime Warranty on all Veva Jewel pieces. This covers manufacturing defects such as breakage, tarnishing, or setting issues. It does not cover normal wear, accidental damage, or loss.
7. Intellectual Property
All content on this website—including logos, images, product designs, and text—is the property of Veva Jewel and is protected by copyright and trademark laws. Reproduction or unauthorized use is strictly prohibited.
8. User Conduct
You agree not to misuse the site by:
Engaging in fraudulent activity
Attempting to breach website security
Posting false or misleading information
9. Limitation of Liability
Veva Jewel is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
10. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your City, e.g., Mumbai, Delhi].
11. Contact Information
If you have any questions about these Terms, please contact us:
📧 Email: info@vevajewel.com
🌐 Website: www.vevajewel.com