FAQ

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We offer standard and express delivery via trusted partners. Shipping options and timelines will be displayed at checkout based on your location.

Yes, we ship worldwide! International shipping fees and delivery times may vary depending on your location.

Home deliveries in metro cities typically arrive within 3–5 working days. Remote areas may take slightly longer. Custom Make to orders may take upto 7 days to craft your jewelry.

Orders are dispatched within 1–2 business days. Domestic deliveries usually take 3–7 days. International orders may take longer due to customs processes. Custom Make to orders may take upto 7 days to craft your jewelry.

Payment

We accept all major credit/debit cards, UPI, PayPal, and leading digital wallets. All transactions are secured through encrypted payment gateways.

As soon as your order is shipped, you’ll receive a tracking link via email or SMS to monitor the delivery in real time.

If you’d like to use an alternative payment method not listed at checkout, feel free to reach out—we’ll try to accommodate you.

Orders & Returns

Simply select your desired items, add them to your cart, and follow the steps at checkout. It’s quick, easy, and secure.

If your order hasn’t been shipped yet, reach out to us as soon as possible. Once shipped, we cannot cancel or modify the order.

No, but having an account allows you to view your order history, save favorites, and enjoy a quicker checkout experience.

We offer a 30-day return window on all items. Products must be unworn and in original packaging. Just contact us to initiate a return. Please refer Return Policy Page for more details.

Yes! All Veva Jewel pieces come with a Lifetime Warranty. If your jewelry ever breaks or tarnishes due to manufacturing defects, we’ll replace or repair it—no questions asked.

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